Question 1

How do I make an appointment?

Accepted Answer

You can easily make an appointment by calling our salon at (330) 856-2887 or using our online booking system on our website.

Question 2

Do you accept walk-in appointments?

Accepted Answer

Walk-ins are welcome, but we recommend scheduling an appointment in advance to ensure you get the time slot that suits you best.

Question 3

How far in advance should I book my appointment?

Accepted Answer

It's a good idea to book your appointment at least four weeks in advance to secure your preferred time and stylist.

Question 4

Can I request a specific stylist or technician?

Accepted Answer

Absolutely! We encourage you to request a stylist or technician when booking your appointment, and we'll do our best to accommodate your preference.

Question 5

How can I reschedule or cancel my appointment?

Accepted Answer

To reschedule or cancel your appointment, please call our salon at (330) 856-2887 or use the online booking system.

Question 6

What is your cancellation policy?

Accepted Answer

Your appointments are very important to us, and are reserved especially for you. We kindly ask for at least 24 hours notice for cancellations or rescheduling. If you cancel or reschedule with less than 24 hours notice, or fail to show up for your appointment, we may charge a cancellation fee or require a deposit for future appointments. Thank you for your understanding.

Question 7

I noticed different price ranges for services. Why is there a difference in pricing for the same service?

Accepted Answer

Great question! The variation in pricing is due to our stylist level system. We have a talented team with different levels of experience and expertise. Stylists who have achieved higher levels through ongoing education, skill development, and client satisfaction are in higher demand. As a result, their pricing reflects their expertise. Rest assured that no matter the level, all our stylists are committed to providing you with quality service and a great experience.

Question 8

Can you provide a general overview of your pricing structure?

Accepted Answer

Certainly! Our pricing structure is designed to reflect the expertise of our stylists and the range of services we offer. Prices can vary depending on factors such as the service type, stylist experience, and complexity. We aim to provide a transparent pricing system, and you can find detailed information about our services and their corresponding costs on our website or by contacting us directly at (330) 856-2887. Additionally, for personalized quotes and detailed information about specific services, we recommend scheduling a consultation with our team. We're dedicated to ensuring you have a clear understanding of our pricing and the exceptional value you'll receive at our salon.

Question 9

Do you offer any discounts or promotions?

Accepted Answer

Yes, we occasionally offer special promotions and discounts. Follow us on social media to stay updated on our latest offers

Question 10

Can I purchase gift cards for your services?

Accepted Answer

Yes, we offer gift cards that can be purchased in various denominations. They make a great gift for friends and loved ones!

Question 11

What should I do if I'm running late for my appointment?

Accepted Answer

If you're running late, please call our salon to let us know. We'll do our best to accommodate you, but keep in mind that your appointment may need to be adjusted.

Question 12

Do you have a loyalty or rewards program for regular customers?

Accepted Answer

Yes, we have a loyalty program that offers rewards for our valued regular customers. Ask a team member for more details.

Frequently Asked Questions