
Frequently Asked Questions
You can easily make an appointment by calling our salon at (330) 856-2887 or using our online booking system on our website.
Walk-ins are welcome, but we recommend scheduling an appointment in advance to ensure you get the time slot that suits you best.
It's a good idea to book your appointment at least four weeks in advance to secure your preferred time and stylist.
Absolutely! We encourage you to request a stylist or technician when booking your appointment, and we'll do our best to accommodate your preference.
To reschedule or cancel your appointment, please call our salon at (330) 856-2887 or use the online booking system.
Your appointments are very important to us, and are reserved especially for you. We kindly ask for at least 24 hours notice for cancellations or rescheduling. If you cancel or reschedule with less than 24 hours notice, or fail to show up for your appointment, we may charge a cancellation fee or require a deposit for future appointments. Thank you for your understanding.
Great question! The variation in pricing is due to our stylist level system. We have a talented team with different levels of experience and expertise. Stylists who have achieved higher levels through ongoing education, skill development, and client satisfaction are in higher demand. As a result, their pricing reflects their expertise. Rest assured that no matter the level, all our stylists are committed to providing you with quality service and a great experience.
Certainly! Our pricing structure is designed to reflect the expertise of our stylists and the range of services we offer. Prices can vary depending on factors such as the service type, stylist experience, and complexity. We aim to provide a transparent pricing system, and you can find detailed information about our services and their corresponding costs on our website or by contacting us directly at (330) 856-2887. Additionally, for personalized quotes and detailed information about specific services, we recommend scheduling a consultation with our team. We're dedicated to ensuring you have a clear understanding of our pricing and the exceptional value you'll receive at our salon.
Yes, we occasionally offer special promotions and discounts. Follow us on social media to stay updated on our latest offers
Yes, we offer gift cards that can be purchased in various denominations. They make a great gift for friends and loved ones!
If you're running late, please call our salon to let us know. We'll do our best to accommodate you, but keep in mind that your appointment may need to be adjusted.
Yes, we have a loyalty program that offers rewards for our valued regular customers. Ask a team member for more details.